Have you ever had this experience? Someone with little or no knowledge asks you for information. You, being somewhat of an expert, relate a lot of information. You finish. The person then tells you that they already knew everything you told them. So, you didn’t tell them anything they didn’t already know. This attitude of …
Trusting relationships are vital to the conduct of business. This is the employment of best business practices. The level of trust between people is a greater determinant of success than anything else. How we handle this is the employment of best business practices. In a previous blog on Change, I wrote about “Agility”. This was …
Successful companies and their executives are not always honest about their intentions. They are telling us that “We don’t really believe in what we say”. I have dealt with many who swore that they were trying to improve their business. I guess I was too naive. When they told me they could change I believed …
Companies know they need to change. This may be because things are not working well or competition is nipping at their heels. They need to take the next step forward and do things a bit or a lot more differently than they are today. At the same time they must balance change with a key …
Making a commitment involves dedicating yourself to something. This is one of your most important company values. Making a commitment obligates another that person to do something, as well. Many companies contract consulting firms. Many companies talk about their important company values. The consultants lean on these and, through rigorous studies, reviews, and establish plans …
Sometimes, it is difficult to work with certain companies that are struggling with issues. After discovering their problems and developing recommendations, they say, “You haven’t told us anything we didn’t know already.” This lack of honesty is one of the key reasons businesses fail. When a company leader says this, what he is telling me …
Good communication is the driving force to why businesses succeed or fail. Communication is the transfer of information from one place, person or group to another. Each communication includes at least one sender, a message and a recipient. In today’s world we have numerous ways to communicate. News comes to us on a 24 / …